Energy Dynamo
Freund/in des Forums
n'Abend,
hat jemand schon mal so eine Mail von Linden Lab bekommen? Und weis besser als ich was das für Hintergründe hat?
Das Einzige was ich verstehe ist das die Wissen wollen wer ich im Realen bin.
Gruß
Energy
hat jemand schon mal so eine Mail von Linden Lab bekommen? Und weis besser als ich was das für Hintergründe hat?
Das Einzige was ich verstehe ist das die Wissen wollen wer ich im Realen bin.
Code:
Case: 01956345
Avatar: Energy Dynamo
Type: Unable to determine
Status: Information Requested
Dear Energy Dynamo,
Based on your volume and/or amount of process-credit requests, Linden Lab is required by applicable law to obtain, verify, and maintain information identifying you as our customer.
There are TWO PARTS to this information collection:
PART ONE: Tell us who you are.
We use EchoSign to facilitate the collection of this information. Please use the relevant link below.
• U.S. - https://secure.echosign.com/public/hostedForm?formid=XXXXXXX
• Non-U.S. - https://secure.echosign.com/public/hostedForm?formid=XXXXXXX
Please be certain to include your your name exactly as it appears on your tax forms in addition to your avatar name on the last page of the EchoSign form. If you have additional accounts under which you transact with Linden Lab, you should include those avatar names in the field for Avatar Name.
Once submitted, you should receive an email from EchoSign containing a confirmation link. You MUST click the link in that confirmation email in order to complete the process. If you do not receive a confirmation email, please check your spam/junk filters.
PART TWO: Provide proof of your identity.
We collect from you a copy of your government-issued photo ID with address. In most cases you can submit your ID electronically via NetVerify: https://lindenlab.netverify.com/v2?authorizationToken=XXXXXXXXXXX&locale=en
If you cannot use NetVerify, please attach a copy of your ID to this support case.
Acceptable forms of photo ID are A) Driver license, B) Passport, or C) any other form of government-issued photo ID.
The ID must be current (i.e. not expired) and must match the information you submitted on the form. The copy must be in color, legible, and fully intact. If your photo ID does not display your residential address, please provide us with a copy of a current utility or telephone bill showing your name and address.
You must submit the form and identification within thirty (30) days of the date of this request to avoid a hold on your account. In the interim, it is necessary for us to place a hold on any and all process-credit requests for your account until we receive your form and supporting documentation.
We apologize for any inconvenience and appreciate your cooperation.
Kind Regards,
Linden Lab
To reply to this case, either Reply to this email, or visit : https://secondlife.com/my/support/?caseID=XXXXX
Gruß
Energy